I have a bad experience with my bank especially with customer service . I called them to resolve a problem I faced when I used my ATM card .They told me they will try to resolve it soon as soon possible but it took few days. During this days I tried many times to used my ATM card but still had the same issue. And every time I called the customer service they keep telling me your issue under process !!
Then I made an complaint and the rep for complaint department said that he was really sorry about the situation and he promised me to resolve the issue during one day . That's really what happened but banks still drive me crazy.